An Ideal Business Manager

ideal health consultants business developmentAs Divisional Business Manager at Ideal Health Consultants I had responsibility for business development and sales delivery of IT-enabled change consultancy services and contract staffing assignments.

Our client base extended to all aspects of the NHS, from major acute sector Trusts, through community and mental health to primary care and CCGs. Clients included United Lincolnshire, Staffordshire & Stoke on Trent Partnership, West Suffolk and Kettering NHS Trusts.

Client contacts tended to be senior level IT, operations or training leads in major NHS organisations.

Significant input and support given for the implementation of the Salesforce.com CRM system at the company.

We worked in partnership with major systems suppliers and delivered training support to major EPR and other systems deployments.

 

About the author: Chris

A customer experience, sales and marketing consultant with broad experience of multiple markets and board-level job functions. His mission is to help clients to profit from delivering better customer experiences. He impacts on business performance in terms of sales improvement, marketing outsourcing and telemarketing/customer service transformations. Typically this is achieved through audits, consultancy, training and programme delivery.